Deskripsi Pekerjaan
The Role
We are seeking an energetic, detail-oriented Front Desk Agent to serve as the welcoming ambassador of our property
Key Responsibilities
Handle guest check-ins, check-outs, and room allocations smoothly
Manage direct reservations, walk-ins, and incoming guest inquiries
Process payments, maintain guest billing folios, and reconcile shift balances
Coordinate with Housekeeping and Engineering to maintain flawless room readiness
Address guest inquiries and feedback with a calm, solution-oriented approach
Syarat Pekerjaan
Vocational degree in Hospitality (SMK Perhotelan / Diploma) or relevant front office experience
Solid conversational English and fluent Bahasa Indonesia
Familiarity with hotel Property Management Systems (PMS)
Strong communication skills, neat grooming, and professional attitude
Readiness to work flexible rotational shifts, including weekends and holidays
Send your CV and recent photograph to EMAIL with the subject: FDA – Your Name Submission
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Batas lamaran: 31 Oktober 2026
